FAQs

FAQs

Here are the answers to some of the commonly asked questions. If you have any more questions, contact us at admin@findskipbins.com.au.

I don’t know what size skip bin I need?

The website provides a 'skip size page' to assist you with your selection. A 9 cubic metre skip bin is the most common size.

What skip bin type do I need?

This all depends on the type of rubbish you are going to put in the skip bin.

General Waste is typically anything involved with a “general cleanup around the house and section” that is neither liquid nor of a hazardous nature.

Use a Cleanfill / Hardfill skip bin, if you have any of the following: Concrete, clay, rocks, rubble, bricks, asphalt, ceramic tiles.

Use a Green Waste skip bin, if you have any of the following: Grass, leaves, tree trimmings, small branches and other organic materials.

Only use a Soil / Dirt skip bin, if you have 100% pure soil / dirt (no turf or contaminants). No other waste can be mixed in this bin, additional charges will apply if other waste is placed in this bin.

What is a cubic metre?

A cubic metre is measured by the depth x width x length. Our general rule of thumb is a level box trailer is approximately 3/4 of a cubic metre. Visualise your pile of waste and take 3 measurements, length multiplied by the width multiplied by the depth. That should give you an approximate size. You can also go to our Bin Type page to get estimated dimensions.

What can’t go in the skip bin?

Hazardous waste can not be placed in the skip bin. This includes TV’s, monitors, fridges, paints, solvents, liquids or any asbestos. To dispose of any of these materials you need to contact your local council. They will be able to provide you with a contact who can dispose of anything hazardous or not accepted in your skip bin (i.e. food waste). In some areas, disposal of tyres and mattresses in the skip bin can incur additional charges. Your supplier will be able to advise you of these costs.

How much does it cost to hire a skip bin?

It depends on the waste type, the size of the skip bin and your particular requirements. Just put your details into the website, and it will offer the lowest price to meet your requirements, with no obligations.

How long can I keep the skip bin?

Most suppliers allow you to keep a skip bin for between 3 and 5 days. If you want a skip bin for longer, the price that findskipbins.com.au quotes includes keeping the skip bin for the number of days specified.

What if I’m not finished with the skip bin by pick-up day?

If unforeseen circumstances mean that you have not finished with the skip bin, you should advise the supplier as early as possible. Provided the skip bin has not been booked out on another job, they can usually be flexible.

When and how do I pay for the skip bin?

All skip bin orders are paid for at the time of ordering on the website. We accept payment by all major credit cards, over our secure server (see security page). Any additional charges for excess tip fees will be invoiced to you by the supplier directly.

How much weight can I put in the skip bin?

A General Waste bin and Green Waste bin have weight limits of 150kg per cubic metre in size (i.e a 9 cubic metre skip bin can hold up to 1350kg of waste). Suppliers are charged tip fees based on weight. The limit of 150kg per cubic metre for these waste types is the average industry weight limit. If your bin exceeds this weight limit suppliers may charge you additional tipping fees. To give you an example of weight limits, 1 cubic metre of dirt weighs about 1.5 tonnes, exceeding the weight limit of a 9 cubic metre General Waste and Green Waste skip bin.

How high can I fill the skip bin?

Skip bins should not be filled any higher than the top of its sides and should be filled in such a manner as to prevent spillage of material from the skip bin either while stationary or in transit. (Suppliers face prosecution for unsafe or overweight loads).

What do I do with hazardous chemicals?

You cannot put any hazardous waste into the skip bins. To dispose of this you need to contact your local council. Hazardous chemicals include Solvents, Paints, Acids, Laboratory Waste, Oils, Grease traps etc.

Will they be able to get up my drive?

Your drive needs to be at least 3 metres wide for a normal truck with a 9 cubic metre skip bin (allow wider access if necessary for a larger truck). You should also ensure there are no low hanging trees, power lines or the like, that may hinder the access and placement of the container at time of delivery. Once ordered you should contact your supplier and discuss the location of the skip bin if you think that access may be difficult. Most suppliers will have smaller trucks for tricky locations.

Do you service business/commercial customers?

You will be able to order a skip bin from the site using a credit card. However we do not offer charge accounts.

Can I get a skip delivered on Sunday?

You can order a skip bin for Sunday delivery using bookabin.com.au, however the choice of suppliers will be limited. If possible request the skip bin to be delivered on the Friday or Saturday prior.

Can I hire a permanent bin from findskipbins.com.au?

At the moment this is not a service that we are able to offer. We intend to offer this service in the future.

Does findskipbins.com.au supply wheelie bins?

Yes, you need to select Mobile Skips in Bin Type section.

How much notice do I need to give when ordering my skip?

Most suppliers will be able to deliver a skip bin within 24hrs of ordering, however, we suggest skip bins are booked as far in advance as possible to ensure you are able to get a skip bin that best meets your requirements and price.

Are there Suppliers available in my area?

Findskipbins.com.au has almost all of Australia covered with a large number of suppliers in many areas.

Do we get charged a fee if I need to cancel my Skip Bin order?

You may cancel or vary the order no less than three (3) business days prior to the delivery date. Should the order be cancelled two (2) days prior to the delivery date a cancellation fee of 10% of the charged amount will be charged, and if the order is cancelled on the delivery date the cancellation fee will be 20% of the charged amount along with a futile/callout fee from the skip bin provider of a $150 to $200 Therefore upon your refund you will receive the total less the cancellation fee and any skip bin provider fees.

Do all skip bins have an access door?

Not all skip bins have access doors, although most Marrel skip bins, 4 cubic metres and above have a door for wheelbarrow (only) access, although Find Skip Bins would recommend that when you filling in your order form that you use the comments area to request a bin with a door. The smaller skip bins as a rule generally don’t, as the sides of the mini skip are waist-high which makes it easy to place your rubbish in. Most of the larger hook lift skip bins have door access for dingo’s, bobcats and mini excavators to drive into. Please if a door is MUST have please contact us to arrange.

Can I get a specific time on the day of my delivery or collection?

Times are not guaranteed, due to unforeseen circumstances that are beyond our control caused directly or indirectly by such, including, but not limited to: vehicle malfunction/breakdown, prior contaminations and misuse, access limitations, acts of God. If you require the bin be delivered at a certain time, please book the bin to be delivered the day prior or contact us to arrange.